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Every service has one accountable lead.
No queues, no shared inbox. Each service is owned end to end by a named specialist — scoping, delivery, escalation and the quarterly report to your management. Above them sits one account director for the whole engagement.
Who owns what
Names show as placeholders until filled in. Set them in _source/data.py and rebuild — every page updates at once.
[Lead name]
Director — Research & Publication Practice
Runs the publication pipeline end to end: baseline audits, faculty target-setting, manuscript development, integrity screening, journal selection and bibliometric reporting. Point of contact for Deans of Research and Heads of Department.
Research & Publication Excellence →[Lead name]
Director — Accreditation & Quality Practice
Leads gap analysis, IQAC strengthening, SSR authorship and mock peer-team visits. Works directly with the IQAC Director and Registrar through the full accreditation cycle.
NAAC Accreditation →[Lead name]
Director — Rankings & Institutional Analytics
Decomposes ranking submissions parameter by parameter, identifies recoverable points against peer institutions, and manages the annual data submission. Reports to the Vice-Chancellor's office.
NIRF Ranking →[Lead name]
Director — AI & Emerging Technology Practice
Builds institutional AI policy, governance and literacy programmes, and scopes campus AI laboratories and custom assistants. Works with the Registrar, IT head and academic council.
AI Campus →[Lead name]
Director — Intellectual Property & Technology Transfer
Runs invention harvesting, prior-art assessment, filing strategy and commercialisation. Coordinates with registered patent agents for all filings and prosecution.
Patent & IP →[Lead name]
Director — Research Methods & Data Science
Heads instrument design, sampling, statistical modelling and reproducible analysis across SPSS, AMOS, SmartPLS, R and Python. Supports doctoral scholars and funded project teams.
Research Data Lab →[Lead name]
Director — Research Funding & Partnerships
Maps funding opportunities across national agencies and CSR, develops proposals and budgets, and manages post-award compliance. Supports the Dean of Research and principal investigators.
Grants & Sponsored Research →[Lead name]
Director — Academic Capability & Faculty Development
Designs and delivers faculty development programmes with post-programme mentoring, and measures the output that follows. Works with the IQAC and Heads of Department.
Faculty Development →[Lead name]
Director — Systems, Platforms & Automation
Maps institutional workflows, specifies and delivers the research management portal, and runs data migration and rollout. Works with the Registrar and IT department.
Digital Transformation →[Lead name]
Director — International Engagement
Identifies and vets international partners, negotiates scoped MoUs, and activates mobility and joint research. Works with the Vice-Chancellor's office and the international relations cell.
Global Partnerships →[Lead name]
Director — Strategic Initiatives
Coordinates the shorter-cycle engagements that sit outside the ten core verticals — NBA and OBE, incubation, consultancy, employability, branding and leadership profiling.
Strategic Solutions →The account director
Every institutional engagement gets one, named in your engagement letter. They chair the monthly review, sequence work so two leads never need the same registrar in the same week, and answer to your management for the whole programme.
Monthly review
One call, one agenda, decisions minuted. Leads attend only for their items, so your people are not held for an hour to give a ten-minute update.
Sequencing
Services compete for the same registrar, IQAC coordinator and finance office. The account director resolves that before it becomes your problem.
Escalation
One number. If a lead is not delivering, you raise it once rather than chasing individuals.
Not sure who you need?
Describe the problem rather than the service. We route it — and if you do not need us for this, we will tell you that too.
Send us a brief